Terms of service

Terms of Service

Last updated: April 23, 2026

Welcome to Jacoba Jewellery. Throughout the site, the terms “we”, “us” and “our” refer to Jacoba Jewellery. We operate this website and online store, including all related information, content, features, tools, products, and services (the “Services”) to provide you with a curated shopping experience.

By visiting our site or purchasing something from us, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use our Services.

1. Eligibility

By using this site, you confirm that you are at least the age of majority in your province or territory of residence in Canada, or that you have given consent for any minor dependents to use this site under your supervision.

2. Products

We strive to display our products as accurately as possible. However, colours and images may vary depending on your device.

We reserve the right to:

  • Modify or discontinue products at any time

  • Limit quantities available for purchase

  • Update product descriptions without notice

3. Orders

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order.

Orders are only confirmed once payment has been successfully processed and we send confirmation.

We may cancel or limit orders at our discretion, including those that appear to be placed by resellers or distributors.

4. Pricing & Payments

All prices are listed in Canadian Dollars (CAD) unless otherwise stated.

Prices do not include:

  • Applicable taxes

  • Shipping fees

  • Duties or import charges (if applicable)

You agree to provide accurate billing and payment information and to update it as necessary.

5. Shipping & Delivery

We currently ship within Canada.

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, weather, or other factors outside our control.

Once your order has been shipped, risk of loss transfers to you.

6. Returns & Refunds

All returns and refunds are governed by our Refund Policy, available here:
https://jacobajewellery.com/policies/refund-policy

7. Intellectual Property

All content on this site, including images, text, logos, and designs, is the property of Jacoba Jewellery and is protected by Canadian and international copyright and trademark laws.

You may not use, reproduce, or distribute any content without our written permission.

8. Third-Party Services

Our store is hosted on Shopify, which allows us to provide our Services to you. However, all purchases are made directly with Jacoba Jewellery.

We are not responsible for third-party websites or services linked from our site.

9. Privacy

Your submission of personal information is governed by our Privacy Policy:
https://jacobajewellery.com/policies/refund-policy

10. Prohibited Uses

You agree not to use our site:

  • For unlawful purposes

  • To violate any laws or regulations

  • To infringe on intellectual property rights

  • To transmit harmful or malicious code

  • To engage in spam, phishing, or data scraping

We reserve the right to terminate access if these Terms are violated.

11. Disclaimer of Warranties

Our Services and products are provided “as is” and “as available” without warranties of any kind, either express or implied.

12. Limitation of Liability

To the fullest extent permitted by Canadian law, Jacoba Jewellery shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services or products.

13. Indemnification

You agree to indemnify and hold harmless Jacoba Jewellery from any claims or demands arising from your breach of these Terms or violation of any law.

14. Governing Law

These Terms are governed by the laws of the Province of Alberta and the laws of Canada applicable therein.

15. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date.

16. Contact Information

Jacoba Jewellery
Email: hello@jacobajewellery.com
Location: Alberta, Canada

If you have any questions about these Terms, please contact us at the email above.